Job Description
Job Title: Training Coordinator
Location: 5430 Metric Place, Peachtree Corners, GA, 30071
job duration: 12 months+ extension
WOW: Onsite 5 days
Department: Commercial Enablement
Reports to: Sr. Manager, Commercial Enablement Operations
Primary Function of Position:
- The Training Coordinator will manage logistics and operational projects for the Commercial Enablement organization. This role will interface frequently with stake holders to delivery high quality logistics, process improvement initiatives for operational efficiency.
Roles and Responsibilities: - Develop plans for travel for Commercial Enablement programs including but not limited to: flights, hotel, transportation, VISA requirements and more.
- Work with Travel Agency to provide seamless process for travelers, while maintaining close attention to cost
- Proactively analyze cost and seek opportunities to reduce spend
- Optimize attendee list process
- Manage programs: forecasting, scheduling, and reserving systems / trainers, and other program support
- Ensure adequate administrative needs for all programs
- Effectively manage the forecasting of attendees, capacity constraints, and budget for all department needs
- Manage learning technology application as need (such as scheduling exams and pulling reports in Questionmark, setting up Qstream questions, updating learning hub with information for learners, create tickets for LMS program assignments)
Expectations: - Viewed as an expert in the department in the field of Operations. Having broad expertise or unique knowledge, uses skills to contribute to development of department goals and principles and to achieve goals in creative and effective ways. Has complete knowledge of all department procedures and may be tasked with development of new projects.
- Acts independently to determine methods and procedures on new or special assignments.
- May supervise activities of others.
- Has expert level knowledge of department administration, logistics and operations. Translates best practices to new and tenured employees. Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Provides direction to others within the department and is often sought after by various cross functional departments. Sometimes tasked with introducing new projects to Leadership.
- Anticipate risks and roadblocks before these occur; takes proactive steps to reduce impact
- Effectively resolves issues or problems so that there is minimal escalation required
- Routinely removes obstacles for the team
- Addresses current and future opportunities and issues to ensure sustainable success
- Effectively balances organizational, team, and individuals needs in decisions taken
- Models ISI Individual & Leadership Expectations; influences and mentors others in the development of these skills.
Skill / Job Requirements: - Bachelor's degree required
- 5+ years of professional work experience, in coordination, project management or customer service required.
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Job Tags
Work experience placement,