Job Description

Job Description

Coupa Systems Administrator, Location: Charlotte, NC — Hybrid

Optomi is seeking a Coupa Systems Administrator to support enterprise-wide supply chain and procurement operations in a hybrid environment. In this role, you’ll administer, configure, and integrate Coupa applications while collaborating across multiple lines of business. The ideal candidate will be a self-starter with strong technical expertise in Coupa, API integrations, and Procure-to-Pay (P2P) processes, along with excellent communication skills.

What You’ll Enjoy

• Long-term opportunity!
• Opportunity to own and enhance enterprise Coupa functionality!
• Hybrid work model in Charlotte!
• High-visibility role collaborating across supply chain, procurement, and IT teams!

Primary Responsibilities

• Administer and configure Coupa applications across multiple modules, including Procurement, Invoicing, Expenses, and Supplier Management
• Support API and middleware integrations between Coupa and enterprise systems (e.g., ERP, CLM tools)
• Configure workflows, custom fields, and reporting to align with business needs
• Partner with supply chain stakeholders to identify and implement process improvements
• Participate in release management, including testing and validating new Coupa features
• Provide technical guidance and best practices around P2P and contract lifecycle management
• Collaborate across business lines and IT teams in a matrixed environment

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field
• 3+ years of hands-on Coupa administration and configuration experience
• Expertise in Coupa modules: Procurement, Invoicing, Expenses, and Supplier Management
• Strong experience with Coupa API integrations and middleware solutions
• Familiarity with workflow configuration, reporting, and custom fields within Coupa
• Excellent verbal and written communication skills, with the ability to engage stakeholders and challenge ideas respectfully
• Self-starter with a positive attitude, collaborative mindset, and the ability to multi-task in a fast-paced environment

Preferred Skills

• Experience with Coupa release management and testing of new features
• Exposure to ERP integrations (e.g., SAP, Workday)
• Familiarity with Procure-to-Pay (P2P) processes and best practices
• Coupa Certification(s) a plus
• Experience with JIRA and ServiceNow

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