Job Description

Revenue Cycle Manager

Location: 6374 N Lincoln Ave, Chicago, IL 60659

Salary: $80,000$110,000 (DOE)

Reports To: Chief Financial Officer

Department: Finance

Position Summary:

Midwest Refuah Health Center is seeking an experienced and strategic Revenue Cycle Manager to oversee all billing, coding, collections, and reimbursement operations. This role ensures compliance with FQHC regulations and payer requirements while optimizing revenue cycle performance. The manager will supervise a small billing and coding team and collaborate closely with leadership to improve processes and enhance financial sustainability.

Key Responsibilities:

• Lead end-to-end revenue cycle operations including charge capture, claims, denials, collections, and A/R.
• Supervise billing and coding staff, providing training, support, and performance oversight.
• Ensure compliance with Medicare, Medicaid, commercial insurance, and FQHC billing regulations.
• Monitor KPIs such as denial rates and days in A/R; implement improvements to drive efficiency and cash flow.
• Maintain and update fee schedules and the Sliding Fee Discount Program based on federal guidelines.
• Manage escalated billing inquiries and ensure excellent patient communication.
• Coordinate with leadership on audits, financial planning, and cost reporting.
• Provide training to clinical and front desk staff on documentation and billing practices.
• Stay current with payer rules, billing software, and industry best practices.
• Other duties as assigned

Qualifications:

• Bachelors degree in Healthcare Administration, Business, Finance, or related field.
• Minimum 5 years of revenue cycle experience across medical, dental, and behavioral health services; 2+ years in a supervisory role. Strong knowledge of Medicaid/Medicare billing and FQHC requirements.
• Proficiency in EHR/billing systems (e.g., eClinicalWorks, EPIC, Athena) and coding standards (ICD-10, CPT, HCPCS).
• Excellent analytical, leadership, and communication skills.
• Certifications such as CRCR, CHFP, CRCP, or CPC preferred.

Benefits:

• Medical, dental, and vision insurance
• 401(k) with employer contribution
• Generous PTO and paid holidays
• Life and disability insurance
• Tuition reimbursement and professional development support

Midwest Refuah Health Center is an equal opportunity employer and Federally Qualified Health Center (FQHC). We encourage candidates passionate about our mission of providing accessible, quality healthcare to apply. The Revenue Cycle Manager will be a key contributor to our team, driving financial sustainability while upholding our commitment to patient care.

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