Job Description

PSC Site Coordinator at Labcorp summary:

The PSC Site Coordinator oversees operations and staff at LabCorp patient service centers in an assigned area, ensuring efficient patient flow, inventory control, productivity monitoring, and excellent customer service. The role includes performing phlebotomy and specimen processing, handling administrative duties (data entry, billing, specimen prep), reporting compliance or staffing issues, and traveling to additional sites as needed. Minimum requirements include a high school diploma, at least one year of phlebotomy experience, phlebotomy certification preferred, strong communication skills, and the ability to work independently.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

We are seeking a Patient Service Center (PSC) Site Coordinator to join our team in Carterville, GA. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.

* QUARTERLY INCENTIVE BONUS PROGRAM *

PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here . 

Work Schedule:

Monday-Friday 8:00am-5:00pm with 1-hur lunch (12:30pm-1:30pm)

The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.

Work Location: Carterville, GA

This position does not require you to be fully vaccinated against COVID-19.

Expected Job Requirements:

• High school diploma or equivalent
• Minimum 1 year of experience as a phlebotomist
• Prior experience is a leadership position is a plus.
• Phlebotomy certification from an accredited agency is preferred.
• In depth knowledge of phlebotomy duties, responsibilities, and techniques
• Proven track record in providing exceptional customer service.
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment.
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as needed.
• Able to pass a standardized color blindness test.

Expected Job Duties/Responsibilities:

• Observe and report any performance, compliance or staffing related issues to supervisors.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity reports and report any deviations as necessary.
• Address any customer service-related issues in a prompt and respectful manner.
• Promote teamwork, cohesiveness and effective communication among coworkers.
• Perform blood collections by venipuncture and capillary techniques for all age groups.
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner.
• Process billing information and collect payments when required.
• Prepare all collected specimens for testing and analysis.
• Administrative and clerical duties as necessary
• Travel to additional sites when needed.

At LabCorp we have a passion in helping people live happy and healthy lives.  Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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Keywords:

phlebotomy, patient service coordinator, specimen processing, patient flow management, clinical lab operations, customer service, laboratory coordinator, venipuncture, inventory management, billing and data entry

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