Job Description

Job Description

Job Description

Providence Staffing's client, a respected personal injury law firm in Fall River, MA, is seeking a detail-oriented and experienced Personal Injury Plaintiff Claims Adjuster to join their team. This role is critical in managing, evaluating, and negotiating insurance claims on behalf of injured plaintiffs. The ideal candidate will hold an active adjuster license and possess deep knowledge of insurance practices, liability assessments, and client advocacy.

Key Responsibilities:

• Conduct thorough investigations of personal injury claims by reviewing police reports, medical records, photographs, and witness statements.
• Interview clients, witnesses, and relevant third parties to establish timelines and clarify the facts of each incident.
• Evaluate bodily injuries and damages, including wage loss and future medical expenses, in consultation with healthcare professionals as needed.
• Determine liability by applying relevant laws and analyzing available evidence.
• Negotiate settlements with insurance companies to secure fair compensation, providing detailed responses to insurer offers and lowball settlements.
• Maintain accurate, well-documented claim files including notes on investigations, interviews, communications, and settlement negotiations.
• Ensure all claims handling complies with state laws, insurance regulations, and internal firm policies.
• Collaborate with attorneys as needed to support litigation strategy and trial preparation.
• Communicate empathetically with clients throughout the claims process, ensuring they are informed, supported, and guided.

Required Qualifications:

• Active state-issued insurance adjuster license (must be valid at the time of application and maintained throughout employment).
• Proven experience managing personal injury claims , ideally on the plaintiff side or as an independent adjuster .
• Strong knowledge of insurance policies, coverage interpretation, and personal injury legal principles.
• Skilled negotiator with excellent written and verbal communication skills.
• Analytical thinker with the ability to review complex data and make sound decisions.
• Self-motivated and capable of handling multiple cases in a fast-paced, deadline-driven environment.

Preferred Skills:

• Experience conducting field investigations, including site visits and evidence collection.
• Background working with both direct insurance carriers and independent adjusting agencies.
• Bilingual or multilingual skills are a plus, particularly for firms with a diverse client base.

Working Conditions:

• Hybrid schedule available (combination of in-office and remote work).
• Flexible, supportive work environment focused on collaboration and client-centered results.

If you are a licensed adjuster who thrives in advocacy-based claims handling and wants to make a direct impact in clients' lives, we encourage you to apply and join a mission-driven legal team.

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