Job Description

Support. Connect. Empower.

Join a mission-driven team improving lives through coordinated behavioral health and community-based services.

Location:  New York City (Multiple Boroughs)

Job Type:  Full-Time

Compensation:  Competitive, based on experience

About the Role

We are seeking qualified and compassionate  Care Managers  to support individuals receiving services through NY State programs, including Health Home Plus (HH+), AOT, and HCBS HARP assessments. You will coordinate care, link members to vital resources, and provide services that help clients thrive in community settings.

** Available Care Manager Roles and Requirements**

1. HCBS Assessment (HARP)

Responsibilities:

• Conduct NYS BH HCBS eligibility assessments
• Ensure clients qualify for home and community-based services

Qualifications:

Education:

• Bachelor’s in human services, nursing, therapy, psychology, social work, or a related field
• OR NYS licensed RN with bachelor’s degree
• OR Any bachelor’s degree + 5 years’ experience with behavioral health populations
• OR CASAC certification

Experience:

• 2 years providing direct services or linking individuals to essential community supports
• Master’s in related field may substitute 1 year of experience
• Must receive state-mandated UAS and HCBS training
• Supervision by Master’s-level clinician required

2. AOT (Assisted Outpatient Treatment)

Responsibilities:

• Provide intensive care coordination to individuals under court-ordered behavioral health treatment plans

Qualifications:

• Education:
• Bachelor’s in approved field*, NYS teacher certificate, or RN with bachelor’s
• Experience:
• 4 years working directly with individuals with mental illness or linking them to services
• Master’s in approved field may substitute for 2 years

3. Health Home Plus (HH+)

Responsibilities:

• Manage complex cases for individuals with serious mental illness (SMI) or substance use disorders

Qualifications:

• Education:
• Bachelor’s in approved field*
• OR RN with bachelor’s
• OR CASAC
• OR Any degree + 5 years working with behavioral health clients

Experience:

• 2 years in direct service or linking to services for SMI/SUD/DD
• Master’s may substitute 2 years

Supervision:

• Must be supervised by a licensed healthcare or qualified master’s-level professional
• Note: Waivers may be requested for uniquely qualified staff

4. HH+ for HIV/AIDS Members

Responsibilities:

• Coordinate medical and behavioral health services for individuals with HIV/AIDS

Qualifications:

• Education & Experience:
• Bachelor’s or Master’s in health, social work, education, or mental health + 1 year of experience
• OR Associate’s degree, LPN, or RN + 2 years of experience

5. Expanded HH+

Responsibilities:

• Serve members with more complex mental health needs who require enhanced support

Qualifications:

• Education:
• Bachelor’s in approved field*
• OR NYS teacher’s certificate or RN with bachelor’s
• Experience:
• 4 years direct service or linkage to community services for mental health
• Master’s in approved field may substitute 2 years

Bonus Roles: Care Navigators / Peers / Supervisors

Care Navigators / CHWs / Peers:

• HS diploma/GED  OR CASAC  OR Peer Certification  OR CHW credential
• Must be able to read, write, and follow directions

Supervisors:

• Master’s in health/human services + 1 year supervision + 1 year experience
• OR Bachelor’s + 3 years of both supervision and experience

Why Join Us?

• Competitive salary and full benefits package
• Supportive team environment
• Ongoing training and career growth
• Opportunity to impact lives in your community

Apply Now!

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