Host/Hostess Job at Indian Pueblo Cultural Center, Albuquerque, NM

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  • Indian Pueblo Cultural Center
  • Albuquerque, NM

Job Description

Essential Duties & Responsibilities:
  • Schedules dining reservations and arranges parties or special services for diners.
  • Greets guests, escorts them to tables, and provides menus.
  • Adjusts complaints of patrons.
  • Provides prompt and courteous service to patrons.
  • Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
  • Computes bills, itemizes lists and balances tickets.
  • Makes change, cashes checks and issues receipts or tickets to patrons.
  • Records amounts received and prepare reports of transactions.
  • Reads and records total shown on cash register tape and verify it against cash on hand.
  • Quotes prices and describes features of items for which money is received.
  • Gives cash refunds or issues credit memorandums to customers for returned merchandise.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as required.
Minimum Qualifications:

Some experience in the restaurant or food service area preferred. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.

Knowledge, Abilities, Skills, and Certifications:
  • Knowledge of dining and food maintenance operations and customer service.
  • Knowledge of all menu items including entrees, side dishes, beverages and deserts.
  • Ability to provide excellent customer service.
  • Ability to communicate effectively in the English language, both verbally and in writing with other staff and general public.
  • Ability to service customers in a professional appearance and manner.
  • Ability to follow instructions and work in a stressful and busy environment.

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