Job Description

Job Description

Job Description

Customer Service Representative – Call Center Location: Near Central Phoenix, AZ (Must reside in Arizona) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Employment Type: Long-term temporary opportunity with potential for permanent hire

We are seeking a Customer Service Representative to join a collaborative call center team. This role is ideal for individuals who enjoy solving problems, assisting customers, and working in a fast-paced environment.

Responsibilities:

• Serve as the initial point of contact for incoming customer calls
• Assist with billing inquiries and process secure payments
• Manage updates, changes, and tracking for customer orders
• Create service cases and escalate issues when appropriate
• Accurately document customer interactions in CRM systems
• Meet performance standards related to quality, accuracy, and efficiency

Qualifications:

• High school diploma or equivalent
• Minimum of 2 years of consistent work experience in your most recent role
• 2+ years of customer service or call center experience preferred
• Comfortable handling payments and sensitive customer information
• Strong communication and problem-solving abilities
• Basic computer skills and ability to multitask across systems
• Reliable, punctual, and team-oriented
• Bilingual (English/Spanish) is a plus

Additional Requirements:

• Must pass a background check and federal drug screening (THC disqualifying)
• Must meet employment and education verification standards

If you’re ready to contribute to a team that values your work and supports your professional growth, we encourage you to apply.

Pay Details: $20.00 per hour

Search managed by: Jessica Starr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to uat.lhh.com/us/en/candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Local area, Monday to Friday,

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