Customer Service Rep - Remote Job at Destinee Travel, Columbus, OH

VWc5WVowenowa1pFVjA3NEpuR0Q2ajZmMmc9PQ==
  • Destinee Travel
  • Columbus, OH

Job Description

About the job Customer Service Rep - Remote


Our agents are avery important part of our family. You will be the eyes and ears for our team,fielding customer inquiries and finding innovative ways to respond. Working ina collaborative and engaging environment, you will have the chance to interact withpeople from all walks of life and no two days will be the same. As you continueto grow and challenge yourself, you will discover your potential can take youanywhere you want to go.

Your Responsibilities
  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call-related information for and reporting purposes
  • Provide feedback on-call issues
  • Upsell if required
Qualifications:
  • High School Diploma or equivalent
  • 6 months Customer Service experience minimum (not required)
  • Be proficient in PC operation and navigation
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast-paced environment
  • Ability to stay composed and objective
  • Strong listening skills
Requirements for working remotely:
  • High-Speed Internet required
  • Dedicated workspace
  • Able to navigate and use a computer
  • Cell phone - calling and texting
Benefits of working with us:
  • Very Flexible environment/schedule
  • Working with little or no supervision
  • Work remotely from your home
  • Lots of different travel-related perks as well as some other perks
  • Family environment

Job Tags

Remote work, Flexible hours,

Similar Jobs

Gentle Dental

Dental Assistant, EFDA Job at Gentle Dental

 ...At Gentle Dental, we value our teammates smile as much as our...  ...hiring immediately for full and part time positions in our dental...  ...s. Benefits ~ Employee Assistance Program ~ Basic life, AD&D...  ...that Increase Starting Pay Experience X-Ray Certification Bilingual... 

Chick-fil-A

1st Shift Front of House Chick-fil-A Team Member Job at Chick-fil-A

 ...service-oriented Ability to communicate effectively with guests and team members ***This position is for 6am-4pm*** Working at a Chick-fil-A restaurant is more than a job its an opportunity for teamwork and leadership development in a positive, people-focused... 

EDSA, Inc.

Experienced Landscape Architects: Ft. Lauderdale Job at EDSA, Inc.

 ...We are currently seeking experienced Landscape Architects to join our dynamic Team in Ft. Lauderdale! Submit your application...  ...firmwide initiatives DO YOU HAVE? A degree in Landscape Architecture, Architecture, or a related design degree Experience... 

PRIDE Health

Travel Mental Health Coordinator - $2,184 per week Job at PRIDE Health

 ...PRIDE Health is seeking a travel Mental Health for a travel job in Mason, Tennessee. Job Description & Requirements ~ Specialty...  ...professionals are placed in the position of Mental Health Coordinator to plan and provide clinical mental health services of a non-medical... 

The Newport Group - Executive Recruiters

Affordable Housing Purchasing & Compliance Manager , CPPO Job at The Newport Group - Executive Recruiters

 ...Are you a proven leader in affordable housing procurement/ Purchasing, contract management, labor compliance, and customer service ? Certified Public Purchasing Officer (CPPO) highly desirable. Our client, a well-funded and growing affordable housing developer...