Job Description
Business Operations Analyst 2
Position Summary:
The Business Operations Analyst supports DCSA's Field Operations by delivering business operations support and technical assistance to ensure the effective execution of the agency's mission. This includes analyzing processes, optimizing workflows, and contributing to strategic initiatives in a high-security environment. The role emphasizes data-driven decision-making, process improvement, and collaboration with cross-functional teams to enhance efficiency in security and intelligence operations.
Key Responsibilities:
• Process Analysis and Improvement: Identify inefficiencies in business operations, map workflows, and recommend enhancements to support DCSA's core functions, such as personnel vetting and security adjudication.
• Data Analysis and Reporting: Collect, analyze, and interpret operational data to generate reports that inform leadership decisions, track performance metrics, and ensure compliance with DoD standards.
• Technical Support: Provide assistance with tools, systems, and equipment used in field operations, including troubleshooting and integration of new technologies for mission execution.
• Stakeholder Collaboration: Work with internal teams, external vendors, and DCSA personnel to coordinate projects, manage resources, and implement solutions that align with agency goals.
• Project Management: Assist in planning and executing operational projects, including resource allocation, timeline management, and risk assessment.
• Compliance and Security: Ensure all activities adhere to federal regulations, security protocols, and DCSA policies, with a focus on maintaining classified information integrity.
Required Qualifications:
• Education: Bachelor’s degree and two years of experience relating to the requirements. Substitution of a bachelor’s degree is allowable with six years of related work experience in addition to the two years of required experience for the substitution to be allowable, a total of eight (8) years of experience is required. All personnel shall have superior oral and written communication skills, as well as a good command of the English language.
• Experience: 2 years of relevant business operations analysis and management support experience, or a similar role, preferably in government, defense, or security sectors.
Skills:
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
• Strong problem-solving and critical thinking abilities.
• Excellent communication and interpersonal skills for cross-functional teamwork.
• Knowledge of business processes, project management methodologies (e.g., Agile), and DoD operations.
Clearance: Active Top Secret clearance ; ability to obtain and maintain DoD security clearance required.
- Other: Willingness to travel as needed (up to 10%); ability to work in a dynamic, mission-critical environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
All employees are responsible for their own safety, as well as that of others in the workplace. To help us maintain a safe workplace, everyone must be safety-conscious at all times. This position is performed in a typical office environment. The noise level in the work environment is usually quiet to moderate. The safe use of TAPE equipment, as well as safe practices while on TAPE property is essential.
DISABILITY SPECIFICATIONS:
TAPE will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EOE, Including Disability/Vets
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